TDFX – Privacy Policy

Please read this privacy policy carefully.

It is the stated policy of TDFX Limited (hereafter referred to as “TD GLOBAL MARKETS LTD.”, “TDFX”, ‘us’, ‘we’ and ‘our’) that TDFX will act in accordance with current best practice with regard to the processing of personal data. TDFX understands the importance of maintaining the privacy of your personal information. TDFX as a company would like to assure you of our commitment to keeping it private.

In relation to your personal data, you agree that we use and rely on the data you provided us, and we and our group companies can store and process them both in physically and/or electronically. If you decide to apply to open an account with TDFX, there is certain information that we will require from you in order to do so. This information includes, but is not limited to personal details such as name, address, date of birth, contact details, employment details, assets and liabilities, payment details, including credit card, debit card and bank account details, and other necessary financial information required for Deposit and Withdrawal in client’s account. TDFX obtains most of the information directly from you through application or other forms, and from maintaining records of information provided in the course of ongoing customer service. TDFX may also collect information about your use of the website, such as pages visited, frequency and duration and visit and trading activities.

TDFX will use information collected from you to provide the information and services requested by you and to improve the quality of our service. Unless you are informed otherwise, the personal information TDFX holds is used for establishing and managing your account, reviewing your ongoing needs, enhancing customer service and products, by giving ongoing information or opportunities that may be relevant to you.

TDFX limits access of your data to only those affiliates, employees, and related companies that need to know the information in order to assist in carrying out your request for products or services. TDFX has procedures in place regarding how to safeguard and use non-public personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning

Depending on the product or service concerned and particular restrictions on sensitive information, this means that personal information may be disclosed to: service providers and specialist advisers to us who have been contracted to provide TDFX with administrative, financial, research or other services; referring parties and introducing partners with whom TDFX has a mutual relationship; courts, tribunals and regulatory authorities as agreed or authorized by the law, and when it is believed that disclosure is necessary to protect TDFX rights and/or comply with a judicial proceeding; or reference agencies; anyone authorized by an individual, as specified by that individual or the contract.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data transferred from you, or to you via the internet.

You may inform us at any time that your personal details have changed or that you wish us to delete personal information we hold about you by emailing us at support@tdfx.com. We will change or delete your personal information in accordance with your instructions, except to the extent that we are required to hold your personal information for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records.

We use Cookies

Yes, Cookies are small files of information, which often include a unique identification number or value, which are stored on your computer’s hard drive as a result of you using this trading software and accessing this website.

The purpose of this information is to provide you with a more relevant and effective experience on this website, including presenting web pages according to your needs or preferences. It is frequently used on many websites on the internet and you can choose if and how a cookie will be accepted by changing your preferences and options in your browser. You may not be able to access some parts of this site if you choose to disable the cookie acceptance in your browser, particularly the secure parts of the website.

In order to provide better solution for all clients, our website installs cookies, and it finds what areas of our website the clients have been looked, so that we can improve by knowing specific areas. But, you can turn off this through your browser setting.

However, we recommend you enable cookie acceptance to benefit from all the services on the website.